At Roman Rod Ltd, our reputation is built not just on the quality of our drainage work, but on the trust and satisfaction of our customers. We’re proud to be consistently rated Excellent on Trustpilot and hold a 5-star rating on Google, with reviews that speak directly to the standard of service we deliver across Bath and the surrounding areas.
These aren’t static achievements — our reviews are recent, up to date, and regularly refreshed, reflecting the continued dedication of our team in 2025 and beyond.
Our engineers — Samuel Burns, Jeremy Burns, and Steff Winstanley — are frequently mentioned by name in customer feedback. That’s no coincidence. It’s a testament to the personal, respectful, and professional approach we bring to every job, whether we’re jetting a simple blockage or carrying out complex structural repairs. Clients often praise our team for arriving on time, working efficiently and cleanly, and always leaving the site immaculate — even after excavation.
We’re also proud to have been Trading Standards Approved for over a decade, with our most recent approval renewed in 2025 after passing their thorough vetting process once again. It’s just one more way we demonstrate our commitment to integrity, transparency, and professionalism.
We treat every review — good or bad — as valuable. We respond to every piece of feedback personally because we care about your experience and believe in being accountable at every stage.
See what our customers have to say about us — and if we’ve worked with you recently, we’d love to hear your feedback too.