Rated EXCELLENT on Trustpilot
No Hidden Costs
Trading Standards Approved

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Our Reviews

Hundreds of 5 Star Reviews from Homes and Businesses Across in Bath, Somerset & Wiltshire

Verified reviews on Google and Trustpilot highlight our honest, fair pricing, excellent service, and personal care — with many customers mentioning Sam and our family-run approach by name.

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Why our customers recommend us.

Excellent
Roman Rod Ltd
Based on 134 reviews
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Gary Auld
Fantastic service. Sam went to great lengths to find a solution to a potential big problem, and he fixed it. Extremely helpful and friendly service.
Highly recommended.
Response from the owner:Thanks so much for taking the time to review Gary. Reviews like this really help a business like mine. Glad we found a solution to the problem and if it comes back we know we can take additional steps to sort it out.
Mark Canning
Thanks Sam, great quick service, and really appreciate the advice and answers to all my questions! Highly recommended
Response from the owner:Thanks for your review Mark. Happy to have helped, call me in the future if you need anything!
Steve Ellis
Great service from Sam, the issue we had wasn’t straightforward, but Sam said he doesn’t like to be beaten, so he persevered and sorted it. A genuinely nice honest bloke.
Response from the owner:Hi Steve,

Thanks so much for taking the time to review my services. Pleasure to help you out and glad we got it all sorted for you!

See why our customers rate us 5 stars

Trustpilot reviews
Google reviews

Our Promise

Open, Honest, and Family-Run

Family Reputation

Many reviews mention Sam and the team personally.

Honest Pricing

Customers praise our upfront, no-nonsense approach.

Aftercare That Lasts

We don’t disappear once the job’s done.

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Join Hundreds of Happy Customers

We’re incredibly proud of our reviews, with 4.9 stars on Google, a 4.9 rating on Trustpilot, 9.83/10 on Checkatrade, and 5 stars on Trading Standards’ Buy With Confidence. Our verified reviews highlight our honest, fair pricing, excellent service, and personal, family-run approach — with many customers mentioning Sam by name for going above and beyond. These ratings mean a lot to us, because they reflect the care and commitment we put into every job.

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